Note: Paid subscribers can download all 8 complete lesson packages at the end of the post.
Last year was about creation. This year is about making everything student-friendly for students and seamless for teachers.
Here’s the hospitality reboot — seven lessons, from checking in to what’s trending.
Hotel English (pre-intermediate) — checking in, the concierge, room service and online reviews. A polite-requests role play and a design-your-own-hotel project.
Restaurants and Food Service (pre-intermediate) — ordering dinner, restaurant jobs, splitting the bill and tipping. A quantifiers role play and a design-your-own-restaurant project.
Eating Out: The Customer Experience (lower pre-intermediate) — the customer’s side: booking a table, good and bad service, complaining politely.
Food Preparation and Kitchen Service (pre-intermediate and above) — a busy bistro that also does catering: cooking actions, portions, things that go wrong. Ends with the Pop-Up Wars project.
Booking and Planning (pre-intermediate) — booking apps and travel platforms: filters, price alerts, self check-in, cancellation policies.
Asking for Information (pre-intermediate) — tours, events and guest services: itineraries, venues, entrance fees.
Fads and Trends in Hospitality (intermediate) — new. What catches on and what fades away: glamping, padel, silent discos, robot restaurants. Vocabulary includes a passing fad, cult following, go mainstream, drive demand.
Bonus: Cross-Cultural Communication (lower pre-intermediate, reading/writing) — for anyone living, studying or working in a new country: greetings, surprises, values and settling in. Ends with a guided paragraph.
Fads and Trends in Hospitality
Hotel English:Asking the Concierge Polite Requests Role Play
